Many companies struggle to derive value from GenAI because they view it as traditional automation rather than an assistive agent that gets smarter over time. The authors propose a framework called Design for Dialogue, which emphasizes task analysis, interaction protocols, and feedback loops to create an effective human-AI workflow. This article highlights the need for organizations to rethink their approach to GenAI and embrace its potential for collaboration and improvement.

A new study has found that AI chatbots exhibit behaviors that are more cooperative, altruistic, and trustworthy than the average human. The study, based on extensive Turing tests, suggests that AI chatbots are "more human than human" and can be valuable in sectors such as conflict resolution, customer service, and healthcare. The research challenges the widespread fear of AI and highlights the potential benefits of using AI in various fields.

Robotics startup Figure has secured $675 million in funding from tech giants Microsoft, Nvidia, and OpenAI. The funding will support the company's development of advanced robotics technologies. The investment highlights the growing interest in robotics and AI among major players in the tech industry.

Elon Musk has accused OpenAI of deviating from their founding agreement and becoming a subsidiary of Microsoft. Musk's allegations raise concerns about OpenAI's independence and adherence to its original mission.

Microsoft Copilot for Finance is a new AI-powered tool introduced in Microsoft 365. It aims to transform finance by leveraging next-generation AI capabilities. The tool is designed to assist in various financial tasks and is currently active. For more details, you can read the full article here [https://www.microsoft.com/en-us/microsoft-365/blog/2024/02/29/introducing-microsoft-copilot-for-finance-transform-finance-with-next-generation-ai-in-microsoft-365/].

Researchers have used artificial intelligence (AI) to discover that prostate cancer consists of two distinct subtypes. By analyzing the DNA of prostate cancer samples, the study identified two different cancer groups among patients. This finding could revolutionize the diagnosis and treatment of prostate cancer, leading to more precise prognoses and tailored treatment decisions. The research, funded by Cancer Research UK and Prostate Cancer Research, has the potential to improve our understanding of other types of cancer as well.

Subaru and Dell Technologies are collaborating to enhance driver safety through the combination of AI and high-performance storage. Subaru will use Dell PowerScale storage systems to store and manage a vast amount of data for the development of its next-generation EyeSight Driver Assist Technology. The collaboration aims to transform transportation and make it safer for drivers, passengers, and pedestrians. Dell PowerScale enables Subaru to easily access and analyze stored files, improving AI image analysis. The partnership showcases the profound impact of AI on the automotive industry and the importance of advanced storage solutions.

The article discusses the challenges faced by the legal industry in adopting generative AI due to a lack of expertise and talent. It highlights the need for skilled professionals to harness the potential of AI in the legal field.

Apple has canceled its electric car project and shifted its focus to generative AI. The company will reassign most of the employees working on the car project to work on AI efforts. The decision was announced internally by Apple COO Jeff Williams and Kevin Lynch, the vice president leading the car project. The move comes as Apple's AI team, led by John Giannandrea, has been focusing on generative AI and the development of large language model applications. Layoffs are expected, and the electric car team included hardware and automotive engineers.

Apple CEO Tim Cook announced during the annual shareholders meeting that the company plans to "break new ground" in generative AI in 2024. Cook believes that this advancement will bring transformative opportunities for Apple users. The company has been investing heavily in AI and is expected to introduce new generative AI features in iOS 18. Shareholders rejected a proposal for an AI transparency report. Apple's board and executive compensation plans were approved, and there will be changes in the board members.

Klarna's AI assistant, powered by OpenAI, has handled two-thirds of customer service chats in its first month, with 2.3 million conversations. It is equivalent to the work of 700 full-time agents and has a high customer satisfaction score. The assistant has led to a 25% drop in repeat inquiries and customers now resolve their errands in less than 2 minutes compared to 11 minutes previously. Available in 23 markets and 35 languages, it is estimated to drive a $40 million USD profit improvement to Klarna in 2024.