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Knowlege Management, Graphs, and Retrieval Augmented Generation
Knowledge Management, Graphs, and Retrieval Augmented Generation
There is an odd sentiment in some quarters that GenAI renders knowledge management obsolete. In certain respects, GenAI can make KM less labor intensive. But, overall, GenAI only makes good KM more acutely valuable—i.e., the drag on productivity from poor KM practices becomes more severe and more glaring.
Of particular importance in legal, many applications* currently being built rely on KM methods like knowledge graphs and retrieval augmented generation (or “RAG”) in order to be performant and fit for purpose.
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Generative AI is transforming knowledge work across industries. Companies are adopting generative AI tools and establishing policies for their safe use. Individuals can also benefit from using generative AI to reduce cognitive load and enhance learning. It's time to start using generative AI wisely.
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The integration of knowledge graphs with generative AI enables trustworthy and responsible enterprise decisions. Knowledge graphs provide a structured representation of knowledge, while generative AI can produce new content based on patterns in its training data. This whitepaper explores generative AI use cases, potential pitfalls, and how knowledge graphs can mitigate risks. It also discusses empowering organizations with knowledge-enriched generative AI and a comprehensive approach to its construction.
Originally posted on The Horizons Tracker. Few AI-based tools have made such a splash as that made b
Large language models (LLMs), such as ChatGPT and GPT4, are making new waves
in the field of natural language processing and artificial intelligence, due to
their emergent ability and generalizability. However, LLMs are black-box
models, which often fall short of capturing and accessing factual knowledge. In
contrast, Knowledge Graphs (KGs), Wikipedia and Huapu for example, are
structured knowledge models that explicitly store rich factual knowledge. KGs
can enhance LLMs by providing external knowledge for inference and
interpretability. Meanwhile, KGs are difficult to construct and evolving by
nature, which challenges the existing methods in KGs to generate new facts and
represent unseen knowledge. Therefore, it is complementary to unify LLMs and
KGs together and simultaneously leverage their advantages. In this article, we
present a forward-looking roadmap for the unification of LLMs and KGs. Our
roadmap consists of three general frameworks, namely, 1) KG-enhanced LLMs,
which incorporate KGs during the pre-training and inference phases of LLMs, or
for the purpose of enhancing understanding of the knowledge learned by LLMs; 2)
LLM-augmented KGs, that leverage LLMs for different KG tasks such as embedding,
completion, construction, graph-to-text generation, and question answering; and
3) Synergized LLMs + KGs, in which LLMs and KGs play equal roles and work in a
mutually beneficial way to enhance both LLMs and KGs for bidirectional
reasoning driven by both data and knowledge. We review and summarize existing
efforts within these three frameworks in our roadmap and pinpoint their future
research directions.
Retrieval-augmented generation (RAG) is a technique that enhances generative AI models by incorporating facts from external sources. It addresses the limitations of large language models (LLMs) by providing authoritative answers with citations. RAG connects generative AI services to external resources and can be used by any LLM to access a wide range of knowledge bases. It improves user trust, reduces ambiguity, and enables a variety of applications across industries. NVIDIA has developed a reference architecture for RAG and offers software components like NVIDIA NeMo and Triton Inference Server for running generative AI models. The technique has a rich history and is considered the future of generative AI.
The article explores the limitations of Large Language Models (LLMs) and presents two concepts to overcome them: fine-tuning and retrieval-augmented use of LLMs. Fine-tuning involves the supervised training phase, where question-answer pairs are provided to optimize the performance of the LLM. Retrieval-augmented generation uses the LLM as a natural language interface to access external information, thereby not relying only on its internal knowledge to produce answers.
This article is part 1 of the series AI integration strategy for learning and knowledge management s
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